FAQs - Translation Services
All the answers you need about our Certified Translation Service - in one place!
- What is Certified Translation?
A word-for-word human translation of documents delivered on our translating partners letterhead including a signed and stamped Certificate of Translation Accuracy for official use as required by U.S. Immigration (USCIS), universities, courts, and many local, state, and federal governments.
- What documents are typically translated?
Legal: Immigration, adoption, and family law documents
Healthcare: Medical Records
Education: Transcripts
Business: Contracts and Reports
- Do you offer notarization too?
We do offer notarization as an option on all certified translations for an additional fee. Each Certificate of Translation Accuracy in your order will be notarized for the single per-order fee. Notarization includes a signature from a representative of the translation sector of our company and a Remote Online Notary Public with their commission number and commission expiration date.
- Can you provide Apostille Services for my notarized translation?
We are fully capable of supplying you with Apostille Services once your translation is complete. However, that is a more in-depth conversation to be had as Apostilles are not always a simple process. If you need an Apostille in your order, which is authentication for the destination country, you can pay for the service with the order and we'll contact you with questions. This is to ensure that we are on the same page with you about your translation request and Apostille needs. Not all Apostilles are completed equally or same day.
- How does the Document Translation process work?
Our team works very hard to ensure that your document translation process is simple, straightforward, and that we keep you involved in all of the steps involved ahead of time. Once we receive your order, we will begin the process of assigning your translator, reviewing the document for accuracy, and returning it to you. Our turnaround time is clearly posted on our order form and we will do our best to adhere to any deadlines you may be facing.
- Who will translate my document(s)?
We only use 100% human translation carried out by professional translators. Our translators are based all over the world and typically have a minimum of 3 years of experience as professional translators. Many carry a variety of accreditations and certifications for this type of profession, but this varies per translator as there is no standard worldwide accreditation or certification for translators. All of our translators are native speakers.
- How long does a Translation take?
Turnaround time for document translations depends on many factors including the word count, languages to and from, current demand, the translators schedule, and the complexity of the source document just to name a few. 1-3 page documents (up to 250 words) are often completed within 1-2 business days. Our expected turnaround times are posted clearly on our checkout form to ensure that you have a clear expectation of our services.
In general:
- 1 – 4 pages: 1 – 2 working days
- 5 – 8 pages: 2 – 3 working days
- 9 – 12 pages: 3 – 4 working days
- 13 – 16 pages: 4 – 5 working days
- What languages can you translate?
We offer over 100 languages right in the order form. If you require a language we do not have listed please contact us; we can likely still assist you.
- How is my Translation delivered to me?
Certified translations are delivered as a non-editable PDF file and include a signed and stamped English language Certificate of Translation Accuracy, which attests to the thoroughness and accuracy of the translation and the qualifications of the translator.
In addition, our certified translations:
- Are on translator's company letterhead containing the ATA member number, phone number, and address.
- Include the order number and page number on each page.
- Are formatted similar to, but not exactly like, the source document.
- Are word-for-word translations of the source, which means some phrases might not be ideal, but we cannot interpret the meaning of a phrase, only provide an exact translation per certified translation standards.
- How accurate are the Translations?
Well first of all, we only contract with professional certified translators who are native speakers. All of our translations come with a "Certificate of Translation" issued on our translations department's letterhead. This Certificate states that our translations department is an ISO 9001:2018-accredited translation company. (ISO stands for International Standards Organization, which moderates work processes for numerous industries through yearly independent audits). It further states that our translations are in full compliance with our ISO accreditation, and we state, "Under Penalty of Perjury, that the translation is a correct representation of the original done by a professional translator. And lastly, our translation department is insured.
Click here to view Terms & Conditions for Translation Services.
Last Updated: 6/30/2026
Contact us if you have any questions.